STANDARD SHIPPING PRACTICES:

Our standard shipping method is via the use of Delta Air Cargo.  Delta Airlines and their partners reach almost all commercial airlines in North America.  Typically, we will include one box Delta Dash Overnight ($65 for up to 50#) on your invoice.  If your job is over 50 pounds in final weight, you need to inform us how you would like to handle the remainder of the boxes.  We can include another Dash, or send the rest of the boxes via Delta 1st Freight Collect, or we can ship the remainder UPS Ground.  If you do not want to use Delta Dash shipping, please inform us as quickly as possible.  We can ship via Delta, Continental, UPS, or Fedex.  Sorry, but FedEx Ground service is not yet available.  If shipping arrangements aren't made in advance, you will be contacted at shipping time for more info on what to do with any additional packages.

For more info and prices, please visit:

Delta Air Cargo
UPS
FedEx Rate Finder


All packages ship from zip code 90620.

A note about turnaround time: Factors such as mechanical breakdowns and shipping company practices are out of our control and we can not be held responsible if they affect a shipment from arriving "on time". For this reason we do not "guarantee" when a package will get there, however you do have our promise to do "everything that is reasonably possible" to get your package to its final destination in a speedy fashion.

Note on Delta Dash Delivery:  Delta does not deliver to your door.  This is why an overnight box of 50 pounds is half the cost of FedEx or UPS overnight shipping.  We invite you to compare for yourself.  We can ship using standard overnight services that deliver to your door but expect to pay as much as $150 per 50# box to most areas in the continental United States.

Note on Delta Dash Refunds: Delta will refund 50% of the shipment price if they do not transport the DASH shipment on the designated flight with the exception of delays caused by mechanical or weather conditions.  If your package was delayed by Delta, please keep all paperwork and fax it to us.  We will help you file for your refund.  It is a lengthy process, but it is available from Delta in certain situations.

IMPORTANT!
No packages will ship until full payment of both printing AND shipping costs has been received.  If we make other arrangements with you and you do not hold up your end of the deal, expect us to pursue payment to the fullest extent of the law in your state.  Ordering custom products that we cannot resell to another customer and refusing to pay is a breach of trust.


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